Refund Policy
Last Updated: February 17, 2026
PlaylistPlus aims for satisfaction. Refunds assessed case-by-case.
Eligible Refunds (Within 3 Days):
- Pre-launch: 100% if no ad spend (setup fees deducted 20%).
- Post-launch: Partial (50% max) if campaign fails due to our error (e.g., targeting mistake)—Spotify ad credits non-refundable.
No refunds for:
Poor performance, Spotify policy changes, user content issues.
Process:
- Email playlistplusofficial@gmail.com with order ID/SS.
- Review within 48 hours; Spotify dashboard proof required.
- Processed via original method (7-10 days).
Non-Refundable:
Ad budgets spent, custom services
Disputes:
Final via arbitration in Delhi.
